5 Ways to be a Leader, Not a Manager

Have you ever wondered about the difference between a manager and a leader?

Jennifer Hill has. Having held senior leadership positions with some top global financial institutions and in her current role as CFO for Global Banking and Global Markets with Bank of America, she’s learned a thing or two about what leadership is – and isn’t.

Jennifer recently packed many of those lessons into an enlightening five-minute kickoff keynote for my Poised for Leadership workshop in New York City.

How does she define leadership? “When I think about the qualities I admire most in leaders, three words come to mind,” she shared with thirty-five workshop participants. “They are responsibility, accountability, and decisiveness.”

Jennifer also stresses that we shouldn’t confuse leadership with management. “There is a big difference,” said Jennifer, who knows this from experience. “I have been led by some great people and I’d been micromanaged by some horrible people,” she admitted. Here are five lessons on leading, not managing, that Jennifer learned from the best leaders she has worked with.

1. Listen more and speak less.

Jennifer pointed out that being a good listener and hearing the thoughts and inspirations of others can help you, even when you’re the one in charge. And, she added “People feel good when they feel heard.”

2. Consensus is good but… direction and decisiveness create action.

Leading by consensus will rally a team around a common goal, but according to Jennifer, that alone is not enough to be a leader and create change. “Consensus is good but direction and decisiveness create action,” she emphasized. “You must guide consensus.”

3. Anyone can identify a problem. A leader is part of the solution.

“Leaders don’t sit around and complain about what’s wrong,” Jennifer said. They drive solutions. “They figure out how to make it right,” she added.

4. Apologize publicly and gloat privately.

True leaders don’t just praise publicly and criticize privately. They are also humble enough to apologize publicly and gloat privately.

“You don’t see leaders bragging about their success,” said Jennifer. “They talk about their team and their team’s contributions. And if they feel really good about themselves, they do it at home or with a close friend but not publicly.” A leader will apologize and take accountability their actions.

5. Give the hard message.

“It’s very easy to praise somebody. It’s easy to give somebody a raise or a good review.” It can be much harder, however, to have the tough conversations.

While admitting that this might sound like a harsh thing to say, Jennifer pointed out that not everyone does an outstanding job all the time. “You’ve got to tell them, and then you’ve got to move on,” she acknowledged.

The Takeaway

Her parting words for the group were filled with encouragement to strive to be a leader and not just a manager. “Learn to inspire and motivate as opposed to dictate,” she said in closing. “At the end of the day, good leaders often don’t do the work but they make you feel like they did.”

 

Twitter
LinkedIn
Pinterest
Follow by Email
Jo Miller

A leading authority on women’s leadership, Jo Miller is a sought-after, dynamic, and engaging speaker, delivering more than 70 speaking presentations annually to audiences of up to 1,200 women. Her expertise lies in helping women lead, climb, and thrive in their corporate careers. Jo has traveled widely in Europe, North America, Asia Pacific, and the Middle East to deliver keynotes and teach workshops for women’s leadership conferences, women’s professional associations, and Fortune 1000 corporate women’s initiatives. Jo is CEO of leadership development, consulting and research firm Be Leaderly. Learn more about her speaking engagements at www.JoMiller.net and follow @Jo_Miller on Twitter.

Twitter
LinkedIn
Pinterest
Follow by Email
25 Questions to Ask a Mentor

Whenever I’m asked “What are some of the best questions to ask a ...

Four Types of Questions To Ask Your Mentor

Have conversations with your mentor gotten a bit repetitive lately? Perhaps you approached ...

25 Songs For Your Leadership Playlist

What are your all-time favorite leadership songs — the ones that make you ...

How to Shut Down a Colleague Who Takes Credit for Your Work

Has this ever happened to you? You’re in a meeting and the unthinkable ...

5 Ways to be a Leader, Not a Manager

Have you ever wondered about the difference between a manager and a leader? ...

11 Leadership Lessons Learned

Here are 11 lessons I’ve learned about leadership—mostly from much-admired colleagues, and just ...

10 Killer Leadership Skills: The Great Differentiators?

Last week at Hallmark I hosted a couple gentlemen from a partner company. ...

100 Leadership Qualities

What are your leadership strengths? That’s a question I ask in a survey ...

Influencing Without Authority—Using Your Six Sources of Influence

I am in the difficult situation of being unofficial project lead, responsible for ...

9 Traits of Exceptional Leaders

Truly great leaders are hard to come by, but it seems everyone thinks ...

Negotiate Through Your Next Performance Review
Negotiate Through Your Next Performance Review

With performance reviews around the corner, I wanted to write a how-to post on negotiating.

Why Companies Should Give Women More Stretch Assignments
Why Companies Should Give Women More Stretch Assignments

Landing a coveted stretch assignment is a proven shortcut to a top role. Does your

5 Ways to Shine as a High-Potential
5 Ways to Shine as a High-Potential

There’s never been a better time to develop your leadership skills. According to Deloitte’s 2014

How to Stop Comparing Yourself to Others
How to Stop Comparing Yourself to Others

On a regular old day, you’re plugging along, attending to the work tasks in front

You Wouldn’t Stay in a Thankless Job. So Why Accept a Thankless Stretch Assignment?    
You Wouldn’t Stay in a Thankless Job. So Why Accept a Thankless Stretch Assignment?   

Four Rules for Accepting a Stretch Assignment Want to connect to a bigger, bolder vision

A New Research Report and a New Era for Be Leaderly
A New Research Report and a New Era for Be Leaderly

January 22, 2019: Today, we published our first ever research report, OUT OF THE COMFORT

4 Myths About Having Mentors (and How to Overcome Them)
4 Myths About Having Mentors (and How to Overcome Them)

Mentors are special people. They take us under their wise, experienced wings and help us

Schedule “Life” First.
Schedule “Life” First.

Every year, on January 1st, my year begins the same way. I sit down with

25 Questions to Ask a Mentor
25 Questions to Ask a Mentor

Whenever I’m asked “What are some of the best questions to ask a mentor?” I

4 Ways to Break Free from Your Post-Holiday Funk
4 Ways to Break Free from Your Post-Holiday Funk

You’re back in the saddle at work. Maybe you took a few days off for

Ask Jo: How can I thank my mentor?

Question: I have an incredible mentor. She ...

Teamwork is a Skill. It Takes Practice!

Everyone wants to lead, or be a ...

It’s Worth the Risk (I promise)

This is Sarah. She’s one of my ...

100 Leadership Qualities

What are your leadership strengths? That’s a ...

Leaderly Quote: Great Leaders Know When to Step Aside

“Great leaders know when to step aside.” ...

At Be Leaderly, our mission is a simple one: To provide proven career strategies that help you lead, climb, and thrive as a rising woman of influence. If you’re ready to lead, we’re here to support and inspire you.

Subscribe

captcha

PRIVACY

We will never share, rent, or sell your personal information or email address. Read more.
Copyright 2019, Be Leaderly