Leadership: It’s All About the Small Things.
By Sara Ling
As a leader, I need to care more than anyone else about my team and our commitments to the organization.
I have come to realize that leadership isn’t so much about the big things, big events, and big moments. It is all about consistently recognizing the “small” things because over time the small things become the big things, events, moments. I believe that the teams I have had the good fortune of partnering with would use the phrase “deep care” to describe my leadership style. Here are four of those small things that I try pay attention to.
What’s the Why?
One of the “small” things that I regularly incorporate into my team culture is the “why.” I explain why we have a particular area of focus, why that area of focus may be changing, why I am providing feedback, etc. There are times that individuals don’t agree with the “why” but they all readily acknowledge that they appreciate the transparency.
Sharing Successes
Another “small” thing is sharing successes as they happen. Achieving a business goal does not happen overnight, rather, there are several milestones along the way and taking time to focus on those successes rewards the right behavior and motivates the team to keep achieving!
Expressing Genuine Appreciation
Along with sharing the success, another “small” thing is to genuinely express appreciation for the hard work that is driving the success.
Incorporating Daily Fun
And last but not least, I always ensure a bit, or more than a bit, of fun is included. Individuals spend a tremendous amount of time at work, and with team members, so incorporating as much fun into daily activities continues to foster a high performing, cohesive, amicable team!
Sara Ling
Sara is currently a Senior Manager of Knowledge and Content Management at Veritas Technologies LLC. Sara has spent over 10 years in various Human Resources and Support roles at Veritas. Prior to Veritas, Sara spent nearly 10 years in marketing and Human Resources roles at Corporate Express (now Staples.)
Connect with Sara Ling on LinkedIn.

By Sara Ling
As a leader, I need to care more than anyone else about my team and our commitments to the organization.
I have come to realize that leadership isn’t so much about the big things, big events, and big moments. It is all about consistently recognizing the “small” things because over time the small things become the big things, events, moments. I believe that the teams I have had the good fortune of partnering with would use the phrase “deep care” to describe my leadership style. Here are four of those small things that I try pay attention to.
What’s the Why?
One of the “small” things that I regularly incorporate into my team culture is the “why.” I explain why we have a particular area of focus, why that area of focus may be changing, why I am providing feedback, etc. There are times that individuals don’t agree with the “why” but they all readily acknowledge that they appreciate the transparency.
Sharing Successes
Another “small” thing is sharing successes as they happen. Achieving a business goal does not happen overnight, rather, there are several milestones along the way and taking time to focus on those successes rewards the right behavior and motivates the team to keep achieving!
Expressing Genuine Appreciation
Along with sharing the success, another “small” thing is to genuinely express appreciation for the hard work that is driving the success.
Incorporating Daily Fun
And last but not least, I always ensure a bit, or more than a bit, of fun is included. Individuals spend a tremendous amount of time at work, and with team members, so incorporating as much fun into daily activities continues to foster a high performing, cohesive, amicable team!

Sara Ling
Sara is currently a Senior Manager of Knowledge and Content Management at Veritas Technologies LLC. Sara has spent over 10 years in various Human Resources and Support roles at Veritas. Prior to Veritas, Sara spent nearly 10 years in marketing and Human Resources roles at Corporate Express (now Staples.)
Connect with Sara Ling on LinkedIn.